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Waste Management Support Ticket - Waste Management Contract

Waste Management Support Ticket

Waste Management Contract

Created By: wdharlow's Picture wdharlow Last Reply: 's Picture
Priority Level: [Medium] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: General Replies: 1

Waste Management has a three year contract that businesses can't get out of. They have the right to raise prices and you can only notify them of cancellation right before the contract expires. If you do not contact them, the contract will renew for another 36 months.

I had serious billing issues from them in the first 4 months of service. They could not get their systems straight. I sent an online request for cancellation and received a confirmation number. I then called a competitor and had a dumpster delivered to my site. Waste Management came back and said the confirmation number was only to confirm they had received the request. If I want to cancel, their are liquidated damages of $700 to $1000 dollars. Not sure I understand the damages since I paid them to deliver the dumpster and I also pay every month for the service. You can tell by talking with them that they have the scam well setup. They have a response to any issue you have. They bully you into keeping their services through the use of their one-sided agreement.

I will NEVER sign another agreement with Waste Management.


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