Waste Management Complaint

Waste Management Complaint


Waste Management Deceptive Practices - Garbage Service

Waste Management will get you to sign a 3 year contract and then not notify you on expiration and do what they call roll over for an additional 12 months. The require you talk only to a sales representative which will never call you back. Then they will say you must notify them by certified mail 90 days in advance that you want to cancel your service. This is the one of the worst kinds of big companies taking advantage of the small people. I have filed an complaint with the BBB to try and get their attention. I think someone needs to file an class action lawsuit against them for deceptive practices.

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hhanange says: (3 years ago)
Thats the situation im in now. WE ACTUALLY SOLD THE BUILDING AND THEY STILL WANT TO CHARGE US. Now they want to charge us a few months worth of service as a penalty if we want to cancel. We closed escrow on Aug 4th 2014 and they sent us a bill for the full month due in Sept. She said she doesnt see any notes in her system that we spoke about me selling the building when I spoke to them at least twice about it a month before it was sold. To top it off when we started service with them we were charged under $400/mo it went up to over $800/mo now plus they switched bins to ones without locks and continued to charge us for ones with locks. Now I come to find that Valley Vista only charges about $250/mo for the exact same service. I would like to find out if anyone else has this problem because I feel their contract is invalid AND I feel I should get some money back for superfluous over charges.

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