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Waste Management Complaint - WM Stinks More Than the Garbage They Haul
Waste Management Complaint

Waste Management Complaint

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WM Stinks More Than the Garbage They Haul


Dear Waste Management :

Thank you for charging me $25.00 without notifying me, to reinstate my service. No, you do not say when you pay your bill online that you will be charged this fee.

Let me see, I can switch disposal companies and not pay the fee or pay the fee to stay a customer of a deceptive company – Oh, but you don’t tell me this before I prepay and you don’t do refunds, how convenient for you. I like to be mistreated by my garbage company. Thank you for nothing but disrespect – why do I want to be a customer of waste management? Sure, go ahead and patronize your company and tell yourself, and me, when I complain why I deserve this fee, but I reserve the right to my opinion: your company stinks more than the garbage you haul.

I do not expect a resolution from your company as I have tried and found nothing but a deaf customer service/billing office or should I say bilking office. Evidently your company is too big to care about its customers.

Thanks for the fleecing


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Comments


usapvp says: (8 years ago)
 0
WM Oakland is very unprofessional and unfair. We've been paying 6 houses services but only had 4 houses delivery. It's been at least 6 months, which means we are over paying 2 houses extra for over 1 year! That is over $500 over charge w/o providing services! We called but manager refuse to refund and argue they'll pick up the trash bags, but the 2 houses tenants have been putting trash bags out but WM refused to pick them up. The 2 houses tenants also called in couple times demanding garbage bins last year but no answer. We request our full refund.
Secondly, Oakland won't give tenants green bins, tenants can't recycle. We requested last year several times but nobody cares. We decided to write to headquarter and see if this will get resolved. It's been such painful nightmares to argue with rude, unprofessional and inefficient employees from WM Oakland.

We used to order lots of commercial bins but switched to other companies. if WM don't take care problems now, WM will lose all clients eventually.



usapvp says: (8 years ago)
 0
WM Oakland is very unprofessional and unfair. We've been paying 6 houses services but only had 4 houses delivery. It's been at least 6 months, which means we are over paying 2 houses extra for over 1 year! That is over $500 over charge w/o providing services! We called but manager refuse to refund and argue they'll pick up the trash bags, but the 2 houses tenants have been putting trash bags out but WM refused to pick them up. The 2 houses tenants also called in couple times demanding garbage bins last year but no answer. We request our full refund.
Secondly, Oakland won't give tenants green bins, tenants can't recycle. We requested last year several times but nobody cares. We decided to write to headquarter and see if this will get resolved. It's been such painful nightmares to argue with rude, unprofessional and inefficient employees from WM Oakland.

We used to order lots of commercial bins but switched to other companies. if WM don't take care problems now, WM will lose all clients eventually.




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