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Waste Management Complaint - Trash collection
Waste Management Complaint

Waste Management Complaint


Trash collection

started receiving electronic statements instead of paper statements and didn't realize it so missed a payment or two. Paid to what I thought was the balance but recieved a "paper" final demand notice that the account was past due, 6 months after I closed the account. Discovered that I was charged $35 fee to reinstate my account so that they could come and pick up the trash that was supposed to be picked up but was not picked up I guess to due the past due bill. So then I was charged for a week of trash pickup up on top of that since they came out "at my request". So they did waive the late fee and the administrave fees for a total of $15 but that was all.

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