Waste Management Complaint

Waste Management Complaint


I am being billed for services that I never received after being suspended - Waste Management (residential trash pick-up)

My trash service (residential) was suspended by Waste Management for non payment. Actually, I intended to pay (fall quarter - Oct Nov Dec), but, before I could pay they suspended my service. I understand that as per Verizon, electric bill, etc, if you don't pay your bill, you get service turned off. However, WM has been sending me NEW bills (plus the late one) for service that I NEVER RECEIVED - since I was suspended! I contacted them and all I got was a bunch of BS - "It is our policy to keep billing you!!" I don't remember signing any contract with them. I CANNOT be the only one with this problem!! Class action lawsuit?

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Taty says: (4 years ago)
We are also going trhough the same BS we wanted to opt out and they wanted to charge 800.00 dollars so we continue and when it was time for renewal they auto renew our service contract with out notifying us when i inquired they said that i missed the deadline by 2 weeks, so we continue 3 month later they decided that we had to bag our garbage because of dust particles garbage they had been picking up for 10 years we did not bag it so they stop picking up the waste after we had been paying , I have complaint to every agency that i could, no one seems to care that they can do what ever they please and the consumers have their hands tied, they have refuse to not picked up the waste since september and they are still billing us

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