Waste Management Complaint

Waste Management Complaint


Horrible company!!! Customer for over 35 years--

We have been residential customers for over 35 years with Waste Management and recently discovered Waste Management charges us $245.00 per quarter for billing AND OUR neighbors pay only $67.00 per quarter...I mean next door neighbors on each side of us who get the cheaper rate. When I called to complain of their billing practice, they assured us that we would get the same rate as our neighbors. Well this didn't happen so now instead they now say they will now change the rates of ALL people in our sub-division to the higher rate that we pay..Well that was 4 months ago and my neighbors STILL get the lower rate and we still get the same higher rate, I JUST Cancelled our service with WASTE MANAGEMENT of HOUSTON.

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