Waste Management Complaint

Waste Management Complaint

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COUNTY WASTE RICHMOND VA TERRIBLE CUSTOMER SERVICE - COUNTY WASTE MIDLOTHIAN VIRGINIA


I cancelled my trash service May 8th. County Waste instructed me to leave the two-95 gallon trashcans they provided with their service outside my house and they would pick them up. It is now June 1st. The trashcans are still sitting outside my house. I have contacted them five times about this. Each time they say "it's on the list." They do not care that I have called repeatedly and that having two trashcans sitting outside my house is causing the neighbors to complain and it causes confusion with my new trash service. Twice they committed to a day to pick them up and did not do it. They get increasingly rude every time I call. I cancelled in the first place because they won't take a bag of lawn (they are to pick up one according to their policy) because they said it was too heavy. They won't pick up anything at all unless it is in their trashcan. I pay extra for two because of this. INEPT. LAZY. RUDE.


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