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Waste Management Complaint - AVOID WM ....HORRIBLE SERVICE
Waste Management Complaint

Waste Management Complaint



I would never, ever recommend Waste Management to anyone. We were with this company for years, and they still DO NOT appreciate your business.
Their extra fees are insane, the fees alone are as much as the service for the pickup. When you call in with a question no one can help you, all they tell you is %u201CWe will look into it%u201D. They do not care for their client%u2019s loyalty; all they care is to have you locked in these very high fees for the term.

When the driver comes to pick up the waste, waste is left all over the floor when he is done, you call in, and no one cares.
We had no choice but cancel the account, which they make you pay a high price. Even when account is canceled they still do not care.
They set a date to pick up the bins at the end of the month and the bins are sitting in our property a week after, preventing us to get a new company to service us.
They changed the schedule for the bins to be picked up without our knowledge or even a call to advise us of such change, when I had to call every day to ask why the bins are still in property NO one knows why the bins have not been picked up and why the schedule changed.
Advice, do not get involved with Waste Management if you want to save money and still have a good service, there are so many good Canadian companies for half the price and better service.

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