Waste Management Consumer Complaints All Reviews

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Waste Management Reviews

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  • Over Billing and Late charges



    I am supposed to be paying my bill every 3 months. I receive a bill every single month for over 100.00 when I should be paying 86.00 every 3 months. I am paying for late charges for February, March in May when I already paid them in April. Noone will help me fix the problem they put me on hold and leave me there. Horrible customer service and if I do not pay they refuse to pick up my trash. Only trash carrier in my area so I have no other choice. More...
    (Miscellaneous)
    christieh4's Picture   christieh4    0 Comments   Comments
  • WM Review



    I'm a residential customer in an HOA that has a contract with WM. They stopped sending my bill and I forgot to pay (that's on me, i guess). They then start a new account in my landlord's name but sent the bill to my address. I call them and tell them that I didn't receive my bill and they can't bill the landlord so they say they will reactivate my account and cancel the landlord's account. The next 4 billing cycles, I get 2 bills. (mine and the landlords) I call and complain and they cancel both accounts. I finally get a new account in just my name... More...
    (Miscellaneous)
    kbeck's Picture   kbeck    0 Comments   Comments
  • trash pick up



    I ordered waste management. They failed to pick up my trash the first time. Then they told me I had to take the can to the blacktop road. Its 500 feet from my gate. Today I tugged the heavy can 500 feet to the black top . they picked up my trash, then someone stole my can. If I have to continue to carry my can 500 feet to be picked up I'll cancel my service. I already called another trash company that said they would pick up my trash at my gate. And they are cheaper then waste management. More...
    (Miscellaneous)
    idlwildranch's Picture   idlwildranch    0 Comments   Comments
  • jesus



    Attention: Mr. Customer service Waste Management I am hereby writing you this letter as I am deeply saddened due to the fact that I have been terminated from my job at WM for no just cause. I know you recall a recent letter you wrote to me commending me on my great job performance on November 2012. In accordance to the methods I was trained Sir, is how I performed my job duties & sales. I never really obtained proper training when I was hired initially. I was pretty much told overall what to do to be successful & make my sales, & I did. I need you to know... More...
    (Legal Services)
    zoropeto's Picture   zoropeto    0 Comments   Comments


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